Terms and conditions Last Updated Date: 13.08.2026
GREYTECH TRADE (“GREYTECH”) operated by www.greytechcyprus.com visiting the internet site, a member, or is deemed to have accepted the following terms and conditions, all users who are shopping.
These terms and conditions of internet site use, membership procedures, orders, payments, deliveries, processes of change, and all other services covers.
GREYTECH where necessary, reserves the right to update these terms and conditions without prior notice.
1. Business Information
● Trade names: trade greytech ● Store name: GREYTECH ● Website: www.greytechcyprus.com ● E-Mail: info@greytechcyprus.com ● Phone: +90 533 880 06 51 ● Address: Marmara Region 4. Street No:1, Nicosia, Turkish Republic Of Northern Cyprus
2. Site Usage
This website can only be used for lawful purposes.
The user agree to the following:
● Not to provide false or misleading information, ● Not to take any action that could damage impair the site, ● Not to violate the rights of third parties, ● To install malicious software virus or not ● Not to make any attempts to breach the security of the system.
GREYTECH when necessary, we may stop temporarily or permanently, the user can access.
3. Membership and account security
In the case of the creation of membership;
● The accuracy of the information is the responsibility of the user account. ● The password is stored in a secure manner completely belongs to the user. ● Processes that occur on or through the account, the account holder is considered as made by until proved otherwise. ● In the case of detection of questionable use GREYTECH has the right to suspend the account.
4. Product Information
Product descriptions, specifications and images, is prepared in a manner as accurate as possible.
However, small differences may occur for the following reasons:
The basic features of the product, purpose of use or minor visual differences that do not affect the suitability of the contract alone does not mean that the product is defective.
5. Pricing
Unless otherwise stated, all prices on the site of Turkish lira (TRL) are quoted.
GREYTECH reserves the right to change the following topics:
● Prices ● Campaigns ● Discounts ● Shipping costs
Clear in the event of a price error, the order shall be cancelled and no refunds can be made.
6. Stock Status
Inventories are constantly updated.
In stock orders but at the same time because of the differences may occur.
If the product is in stock;
● Equivalent product may be recommended. ● Order may be canceled. ● No refunds can be made.
7. The Creation Of The Order
Orders will be processed only after payment is confirmed.
Order creation, order do not imply precisely that.
GREYTECH you may cancel your order in the following circumstances:
● Lack of inventory ● Technical error ● Price error ● Payment verification problem ● Suspicion of fraud ● Security risk
In case of cancellation the payment will be refunded to the customer.
8. Payment
● Orders can only be completed with payment methods on the website. ● The preparation process will not begin before payment is approved. ● In the case of payment by wire transfer or EFT, it is recommended that portion of the order number will be written on the description.
9. Shipping and delivery
● $ 2,000 shipping is free for orders over. ● $ 2,000 for orders under current shipping charges will apply. ● Shipping costs are charged at the time of delivery. ● Orders to prepare for the first business day begins. ● Average delivery time 1-4 business days.
Public holidays and force majeure, the delivery time may extend.
10. Control During Delivery
It is recommended to check the package during delivery.
The product in the following cases, if possible, next to the cargo officer should be checked:
● Crush ● Tear ● Breaking ● Opening ● Wetting
It is recommended that the situation be recorded with a photo or video.
11. Wrong Address
● It is the customer's responsibility to be entered correctly in the address information. ● GREYTECH is not responsible for delays that may occur due to an incorrect or incomplete address. ● The customer may belong to additional shipping costs.
12. Undeliverable Shipments
Order not received due to an incorrect address or returned for re-submission will occur in the shipping cost belongs to the customer.
13. Product Control
Prior to shipping, all products is controlled to the extent possible.
The main elements of control:
● Calisirlik ● Physical status ● Missing parts control
14. The first usage Control (DOA)
Delivery of a product within the first 7 days of the receipt;
Work
Arrive broken,
Cracked,
Dented,
Scratch,
Missing parts,
Another problem is the origin of production or shipment
in the case of detection greytech the situation should be reported.
In order to evaluate the demand photography, video, serial number, order information or the product to be sent to the physical examination for the purpose of greytech can be requested.
The origin of the review as a result of production or shipment to the extent that the change can be applied to the product if a problem is found, or other suitable within the scope of solutions is evaluated.
A 7-day period mentioned in this article, the first use of greytech implemented by the Control (DOA) is related to the procedure. This time, the consumer arising from the mandatory consumer legislation in force in the Turkish Republic of Northern Cyprus does not eliminate or limit the legal rights doesn't.
15. Exchange Policy
The product change request;
● Delivery receipt form should be preserved. ● User-induced damage should not be there. ● Complete should be sent to. ● If you have must be delivered with all the accessories.
16. Legal Consumer Rights
GREYTECH implemented by the first use of the Control (DOA), change and other commercial applications, the Turkish Republic of Northern Cyprus, of the consumer in addition to the rights arising from consumer legislation in force is applied.
The contract under the applicable legislation at the date of delivery of the product existing or non-compliance arising from defects that constitute the law of the consumer rights are reserved.
Under applicable consumer protection law, TRNC dealer, importer and the manufacturer's current contract on the date of delivery, non-compliance with statutory responsibilities in relation to the resulting contract within two years from the date of delivery for non-compliance with the legal responsibilities reserved.
Unless proven otherwise, arising within the first six months from the date of delivery to accept this as the appropriate contract and the nature of non-compliance are considered to be existing on the date of delivery.
The defect in the legislation is the consumer notify you within the stipulated time, if the conditions specified in the applicable legislation within the framework of the repair or replacement of the product free of charge can be requested.
Repair or possible lack of change in the legislation is not fulfilled within the stipulated time, or any other relevant legal requirements in the case of the consumer's price reduction or termination of the contract, including the rights arising from applicable legislation are reserved.
User error, contrary to our instructions or use in accordance with applicable legislation in the context of the cases are not the seller's responsibility and are not evaluated.
17. Send The Wrong Product
If the products was sent to a different product than ordered;
● The process of change ● Shipping costs
Shall be borne by GREYTECH.
18. Order The Wrong Product
A change in demand for the products in the wrong order, provided the product for re-sale can be evaluated by considering the suitability.
Shipping costs are paid by the customer in this case will occur.
19. Warranty and liability
GREYTECH for products which are sold by, or on the product page at the time of sale unless explicitly stated otherwise, also by GREYTECH commercial, additions or voluntary warranty is not offered.
Also the issue of the warranty certificate, warranty or commitment by greytech it is not possible to make commercial; there is no guarantee that is also offered by the manufacturer or importer of the product in question is subject to its terms when the scope of the warranty.
The Turkish Republic of Northern Cyprus and the failure to provide any additional warranty for commercial or consumer protection law and consumer legislation in force does not eliminate or limit the legal rights arising from mandatory doesn't.
The contract and under the applicable legislation existing on the date of delivery of the product non-compliance which constitute the responsibilities arising from the law for defects greytech reserved.
Hence the consumer's legal rights also guarantees to offer commercial greytech for defective merchandise are evaluated separately from each other.
20. Warranty/Exchange Outside The Scope Of Situations
Under the applicable legislation requires a greytech responsibility for production, delivery, or the contract in case of non-compliance, unless there's GREYTECH malfunction and damage caused by the following reasons provided by DOA/change are not within the scope of application:
Misuse,
Contrary to our instructions to use
Pulse,
Fall
User-induced refraction,
Liquid theme
Incorrect voltage or improper electrical connection
Unauthorized intervention
Unauthorized disassembly or modification of the product user or by third parties,
Incorrect mounting
Equipment or use with improper accessories
Neglect or abuse,
Fire,
Flood,
Lightning
Natural disasters or other external factors.
Applicable laws and this agreement arising from this provision of the consumer rights that cannot be limited by the TRNC does not eliminate.
21. The Review Process
GREYTECH when necessary, may request the following documents:
● Photo ● Video ● Serial number ● Ordering information
If necessary, the product may be sent to the company for physical inspection.
22. Inventory Status (Change Process)
If the product is in stock approved the change;
● Equivalent product may be recommended. ● Alternative products can be sent. ● No refunds can be made.
23. No Refunds
To the extent possible in order for refunds via the payment method used is performed.
Banks and payment institutions are not responsible for delays GREYTECH.
24. Campaigns
Campaigns;
● For a specified period, ● Stocks with specific
is limited.
GREYTECH reserves the right to modify or terminate campaigns.
25. Bundle Products
A change in orders that contain products gift products to be returned complete and unused gift or a refund will be applied as may be requested.
26. Intellectual Property Rights
The following content GREYTECH’s e or their respective owners:
● Logo ● Brand elements ● Product visuals ● Designs ● Comments ● Texts ● Graphics ● Icons ● Software
Unauthorised;
● Copied ● Reproduced, ● May not be distributed, ● Cannot be used for commercial purposes, ● Cannot be published on other platforms.
27. External Links
The website may contain links to third party websites.
GREYTECH content and is not responsible for the privacy practices of these sites.
28. Limitation Of Liability
GREYTECH the following situations losses that may arise with respect to the extent permitted by the legislation in force, not be liable for:
● Misuse ● Incorrect mounting ● User errors ● Third-party interventions ● Internet connection problems ● Device mismatch ● Software updates ● Problems arising from the user's own equipment
29. Privacy
The information of the customers only;
● Order transactions ● Delivery ● Customer support ● Fulfilment of legal obligations
are used for the purpose.
30. Personal Data
Your personal data is protected and processed in accordance with the applicable legislation.
The data is kept only during the time it is required.
31. Cookies (Cookies)
The operation of the website and improve the user experience in order to provide technical functions may use cookies.
32. Electronic Communication
Provide information about order and service processes;
● E-mail ● SMS ● Phone
this can be done through.
33. Force Majeure
Natural disasters, wars, epidemics, strikes, issues and internet infrastructure GREYTECH’s other force majeure events beyond the control are considered.
34. Liability for indirect damages and commercial
GREYTECH the extent permitted by applicable law, not be liable for the following damages:
● Indirect damages ● Loss of income ● Commercial losses ● Data losses ● Loss of use ● Third-party damages resulting from
35. Customer Obligations
Customer;
● Give the correct information, ● Contact information to keep it current, ● Use the product,the instructions for appropriate use ● To provide accurate information in the demands of change, ● Unauthorized intervention not
accepts.
36. Disputes
GREYTECH that may arise between the parties in good faith disputes between the customer and is primarily a solution is sought.
If the dispute is not resolved in this manner applicable consumer goods and services within the scope of the legislation of the Turkish Republic of Northern Cyprus, the arbitration board and/or reserves the right to contact the competent judicial authorities.
37. Applicable Law
These terms and conditions is subject to the legislation of the Turkish Republic of Northern Cyprus.
38. Severability
Any provision is invalid, does not affect the validity of the other provisions.
39. Have Not Been Waived
GREYTECH’s any right, does not use does not amount to waiver of this right.
40. Updating Of Terms
GREYTECH applicable laws and regulations and these terms and conditions, reserves the right to update according to business requirements.
41. Contact Information
● Trade names: trade greytech ● Store name: GREYTECH ● Address: Marmara Region 4. Street No:1, Lefkoşa, KKTC ● Phone: +90 533 880 06 51 ● E-Mail: info@greytechcyprus.com ● Website: www.greytechcyprus.com
42. Effective
These terms and Conditions shall take effect after being published on the website.
Visiting the site, a member, or who are shopping all users to read these terms, is deemed to have understood and accepted.
43. Distance Sales Contract
43.1. Parties
This distance sales contract, the following information is found GREYTECH TRADE (“SELLER”) with www.greytechcyprus.com a person who ordered via the internet site, (“the recipient”) is established between the electronic environment.
Address: Marmara Region 4. Street No:1, Nicosia, Turkish Republic Of Northern Cyprus
43.2. Subject Matter Of The Contract
The subject of this contract, the addressee's www.greytechcyprus.com the sale of the product or products ordered electronically via the internet site, regarding payment and delivery is to determine the rights and obligations of the parties.
43.3. Product and ordering information
Basic properties of the product purchased, the selling price, if any, discounts, payment method, delivery information and other order related information is presented to the recipient during the order process.
The buyer is obliged to check before completing the order, product and order information.
43.4. Ordering and payment
Orders will be processed after approval of the payment transaction.
Precisely do not imply that the order of order creation. Lack of inventory, technical error, price error, clear the payment verification problem in cases such as suspected fraud or security risks GREYTECH may cancel the order.
If the order cancellation fee is returned to the customer and payment is received.
43.5. Delivery
Orders to the delivery address that is reported by the purchaser at time of order is sent.
Shipping costs and delivery times order processing times and the average is subject to the principles set out in the relevant clauses of these terms and conditions.
Incorrect or incomplete address information regarding additional shipping costs and delays from the relevant provisions of these terms and Conditions shall apply.
43.6. Taking Delivery Of The Product
It is recommended to check the physical status of the package upon delivery to the buyer.
Damaged, broken, or missing on first use non-working products related to the control of transactions contained in the first use of these terms and conditions (DOA), exchange policy, and the review process is executed according to the provisions of.
43.7. Return, exchange, and cancel the distant sales
Return, exchange and refund with these terms and conditions with respect to all transactions 45. In accordance with the return and exchange policy is executed.
www.greytechcyprus.com implemented over, and in the nature of any distance contract the consumer under the applicable legislation of the Turkish Republic of Northern Cyprus in the sale of the Consumer Protection Act and related legislation arising from disclaimer/withdrawal rights reserved.
From the date of delivery in accordance with the terms stipulated by the legislation of the consumer (7) Distance sales within seven days without any reason cancel/withdraw the right to use.
Disclaimer/the reversal of Turkish Cypriot use the right of withdrawal and the product is performed in accordance with the provisions of the legislation applicable transactions.
43.8. Electronic Check
By completing your order via the basic features of the internet site, the buyer, the product, price, payment and delivery terms and conditions and accepts these terms electronically and is informed about the conditions for granting the order.
44. Privacy Policy
44.1. General
GREYTECH, www.greytechcyprus.com the internet is concerned about the privacy of the personal information of its customers and website visitors.
The extent necessary to provide the services, and that personal information is processed in accordance with the applicable laws and regulations.
44.2. Information That Can Be Processed
The creation or use of the web site of the membership can be processed the following information when ordering:
Firstname and lastname
Phone number
E-mail address
Delivery and billing information
Order and transaction information
Greytech other required information transmitted by the customer
44.3. The Intended Use Of The Information.
Personal information;
Creation and management of orders,
The execution of payment transactions,
Delivery of products,
The provision of customer services,
Return and Exchange the execution of the process,
The site and ensuring the safety of the operation,
Fulfillment of legal obligations
can be used for purposes.
44.4. Information Sharing With Third Parties
Personal information is necessary in order to provide the service to the extent that payment service providers, banks, transport and logistics companies, and technical service providers may be shared with law enforcement agencies.
GREYTECH customer's personal information to unauthorised third parties for marketing purposes or sell.
44.5. Payment Security
Bank card that is used in the processing of payment transactions in payment information and/or can be accomplished through the infrastructure of the service provider authorized payment.
44.6. Data security and storage
GREYTECH your personal information from unauthorized access, use or implement reasonable technical and administrative measures in order to protect against disclosure.
Personal information only for the purpose of processing and are stored for the period required by the applicable legislation.
44.7. Cookies
www.greytechcyprus.comthe technical operation of the internet site and may use Cookies in order to improve the user experience.
44.8. Communication
Through the following communication channels greytech questions about privacy and personal data and requests can be forwarded to:
GREYTECH that are sent by the products prior to shipping, to the extent possible calisirlik, physical status, and checked for missing parts.
Return and exchange requests, product status, the reason for the request, and in consideration of the relevant provisions of these terms and conditions is evaluated.
45.2. On first use Problematic Products (DOA)
The work within 7 days of receipt of delivery of the product, broken, cracked, dented, scratched, missing parts, or manufacturing/shipping sourced from another greytech must notify the customer if a problem is found.
This 7-day period, the first use of greytech control (DOA) procedure is applicable consumer legislation arising from the TRNC and the Consumer long-term mandatory does not eliminate or limit the rights doesn't.
45.3. The Review Process
In order to evaluate the demand GREYTECH;
Photo
Video
Ordering information,
The physical examination of the product sent for the purpose of greytech
can demand that.
The origin of the review as a result of production or shipment in the event a problem is detected, these terms and Conditions shall apply the provisions of the relevant change.
45.4. Change
The product change request;
To be preserved in the form of a delivery receipt,
User-induced damage in the absence of
To be complete,
If you have all the accessories and parts may be delivered in conjunction with
are required.
Product is in stock if the change is approved, equivalent or an alternative product or refund can be offered can be performed.
45.5. Send The Wrong Product
If a product different from the ordered product was sent by greytech, the process of change resulting from this process and the shipping costs shall be borne by GREYTECH.
45.6. The Customer Order The Wrong Product
Request a change to the customer order the wrong product, the product of re-sale can be evaluated by considering the suitability.
Shipping costs are paid by the customer in this case that may occur.
45.7. Situations That Are Outside The Scope Of Change
Misuse contrary to the instructions for use, impact, falling, breaking, liquid contact, incorrect voltage, unauthorized intervention, the dismantling of the product, neglect or misuse, fire, flood, lightning, and is not covered by the problems arising from external factors like change.
45.8. No Refunds
No refunds approved return transactions to the extent possible, in order via the payment method used is performed.
This process is outside the control of banks and payment institutions greytech times or delays.
45.9. Gifts and accessories
The process is subject to refund or exchange the product is supplied with accessories, parts, or products to be delivered are complete and unused, in the manner also in case the gift can be requested.
45.10. Communication
Return and exchange requests can be transmitted through the following communication channels:
Address: Marmara Region 4. Street No:1, Nicosia, Turkish Republic Of Northern Cyprus
45.11. Distance Sales/Cancel The Right To Withdraw
www.greytechcyprus.com implemented over, and applicable under the legislation in sales, which is in the nature of any distance contract the consumer, consumer protection under the laws of the Turkish Republic of Northern Cyprus, recognized him disclaimer/has the right to withdraw.
The consumer in accordance with the terms stipulated by the legislation applicable from the date of delivery of seven (7) days without any reason don't give up/can use the right of withdrawal.
Disclaimer/notice of withdrawal after reaching greytech GREYTECH, in accordance with applicable legislation, the product no later than twenty (20) days are obliged to take back. The consumer, the ordinary use of the product and from the failures that occur due to changes in force shall be liable to the fullest extent of the law.
Disclaimer/greytech to the request for withdrawal;
Disclaimer/be taken back to the product relating to exercise the right of withdrawal, the reimbursement of the cost of the legislation applicable in accordance with the provisions of the Turkish Cypriot and other processes is performed.
